We know our friendly competitors! We are committed to offering the lowest rates, but as with any market, prices fluctuate. We appreciate customer feedback and will always honor our promise to offer the lowest rental prices in the country by beating our competitors’ prices by at least 5%.
Yes, we have union drivers.
Every delivery includes a packing slip that our driver reviews with your job site tech/delivery recipient. Every item on the packing list is shown to the recipient and then confirmed by a signature.
At pick-up time, the same packing list is reviewed with the job site tech to ensure all of the materials are received. This lowers your costs and eliminates confusion.
The replacement charge will never exceed the manufacturer’s list price. In most cases, this is significantly less than what is available on the internet.
We do not charge for next-day delivery and next-day pick-up services within the Tri-state area.
All UPS and FedEx deliveries outside of this area are subject to shipping fees.
All local deliveries by our trucks will be completed before 12:00pm noon.
Yes. Our engineers live and breathe this. They are all trained and certified in industry standards and are application engineers.
Absolutely. Upon request, we can visit your office or job site to train your technicians. This is a no-charge service we offer to our customers. We simply request prior notice for scheduling purposes.
We also have videos on our website to aid in training.
We provide local delivery by our trucks for orders within 100 miles of Midtown Manhattan. For orders outside of this service area, we ship nationwide via UPS or FedEx.
Your rental period starts the day that we deliver the unit. We try to complete all deliveries before noon so that our customers don’t lose a day of testing or terminating.
For local rentals, the rental period ends the day you call for the unit to be picked up. We pick up the rental unit the day after you call for us to do so; however, you are not billed for the day that we are scheduled to pick up.
For rentals outside the Tri-state area, the rental period ends the day you ship back the unit.
- 1 week
- 2 weeks
- Monthly
Additionally, we do have daily rates on all rental units if you need to extend any of the above-listed rental periods for a few days. This is used to reduce your rental costs. If you would like to know what any specific unit’s daily rate is, please contact us.
Yes, we offer a lease program that extends up to 12 months. Please reach out to us for further details.
Yes, you can add a GPS rental to your unit. There is an incremental rental cost. Please reach out to us if you would like to add this option to your rental.
Unfortunately, we cannot guarantee delivery times. We can only commit to a next-day delivery in our local serviceable area. We try to schedule our trucks to make deliveries in the morning and pick-ups in the afternoon. If you are in urgent need of an early delivery, please request at time of order and we will do our best to get it there when you need it.
Good question! We actually get asked this often. We do not offer testing services. We feel we are better served by helping our customers enhance their testing knowledge by calling our technical department for instruction on any of the units we offer for rent. Our technicians will guide you or your technician through the use of any of the testers or fusion splicers that we offer for rental. You know the adage…”Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.”
Our website platform is exactly the solution for that problem! If your company is not listed on Dunn and Bradstreet (DNB), we may ask you to place a temporary reserve on your credit card until the unit is returned (similar to what you do when you rent a car). We will work with all customers to find the best solution to fit your needs!
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